Manage user accounts from an Android device

As your organization's administrator, you can use the Google Admin app to perform essential administrative tasks from your Android smartphone or tablet.

To complete these steps, you need the appropriate User management privilege. Without this privilege, you won't see all the controls needed to complete these steps.

Manage user access

Add new users and send them account details

Before people in your organization can begin using a Google service, you need to add each user to the service.

Note: You can also add users from Google Contacts on your Android device.

To add a new user:

  1. Open the Google Admin app"".
  2. If necessary, switch to your administrator account: Tap Menu Menu and then Down Arrow Down Arrow to choose another account.
  3. Tap Menu "" and then Users.
  4. Tap Add "" and then Add a new user.
  5. Enter the user's details.
  6. If your account has multiple domains associated with it, tap the list of domains and select the domain you want to add the user.
  7. (Optional) Set the user's initial password.

    By default, the Google Admin app generates a temporary password for the new user. The password length is greater than the required character minimum (8), or the minimum password length you set for your domain.

    • (Optional) To change the initial password, change Auto generate password to OFF and enter a new password twice.

      Google requires the password to be at least 8 characters. See Password help for tips on how to create a strong password.

    • (Optional) Require the user to change their password when they next sign in.

      By default, this requirement is on.

  8. (Optional) To add more user information, tap Add More Info. This information is visible in the Google Admin console and Gmail contacts.
  9. Tap Done "".
  10.  (Optional) To send account details to the new user, tapShare.

Suspend users

Delete users

Reset a user's password

If a user forgets their password for a managed Google account, or if you think their account has been compromised, you can reset their password. If you've forgotten your administrator password, see Reset your administrator password.

To reset a user's password:

  1. Open the Google Admin app"".
  2. If necessary, switch to your administrator account: Tap Menu Menu and then Down Arrow Down Arrow to choose another account.
  3. Tap Menu "" and then Users.
  4. Tap the user's image to select it.
  5. Tap Reset "". By default, Auto generate password is turned on, which generates a random password. Turn it off if you want to set the password. If you choose to set the password, enter it and re-enter it to confirm.
  6. (Optional) To force a user to change their password when they next sign in, turn on Require user to change password in next login.
  7. Tap Reset.

    If a secondary email address is available for the user, the user is automatically notified of the password change via that email address. If no email address is available, tapNotify to alert the user of the password change using another method.

Restore a suspended user's account

Manage user Drive or Google+ data (Google Workspace only)

Transfer user Drive or Google+ data

Check the status of your data transfers

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